Frequently Asked Questions
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How quickly do you ship? What are transit times?
Typical transit times are 5-7 days with USPS First Class and 2-3 days with USPS Priority. However, we cannot guarantee these timeframes.
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What if my package shows it was delivered, but I never received it?
We are not responsible for packages lost in transit. Unfortunately, this situation is beyond our control. We recommend that you contact your local postal service directly for further information regarding your package's status.
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What should I do if my package is returned due to an incomplete address?
Please email us at [your name, phone number, and email address] for assistance. In most cases, we can arrange for immediate reshipment of your order once the reshipment fees are paid by you. To expedite the process, please include your order number and any relevant details in your email.
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Do you ship internationally?
Yes, we are pleased to offer worldwide shipping! Please note that the shipping cost is determined by the weight and dimensions of your package.